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Customizing e-mails

To customize e-mails, select the E-mails tab.

E-mails of payment confirmation, subscription and others are sent to buyers and/or merchants to keep them informed about the consequences of an action. These e-mails can be customized to make them look more in line with the appearance of your shop.

The customization will apply to:

  • Every enabled e-mail available via the notification center:
    • Confirmation e-mail of payment sent to the buyer
    • Payment confirmation e-mail sent to the merchant
    • ...

Note:

The list of available e-mails is subject to the options enabled in your shop.

  • To every end device:
    • desktop computer
    • laptop
    • tablet
    • Cell phone or smart phone
  • To all available display languages
  • The selected model

    A default model is suggested.

    However, it is possible to:
    • create a new template
    • copy the currently selected template
    • delete a template
      Note:
      You can define the desired template inside your payment requests by adding the following line of code to your payment form.
      vads_theme_config=RESPONSIVE_MAIL_MODEL=Model_1
      For more information, see the Hosted Payment Page Implementation Guide.

The Preview options view allows to display all the e-mail preview options with their context.
Figure 1. Preview options
  • Colors customization
  • Font customization
  • Customizing e-mails with a logo
  • Enabling a customization in live mode
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