• France
status page
demonstrations
assistance
FAQContact support
Search
Categories
Tags
English
French
English
Homepage
Use cases
Create a payment
Create an installment payment
Create a multi-card (split) payment
Create a payment by Alias (Token)
Create a payment link
Create a recurring payment
Manage subscriptions
Manage your transactions (refund, cancel...)
Analyze your reports
API docs
Embedded Form
REST API
Hosted payment
Mobile payment
File exchange
Snippets
Payment methods
Plugins
Guides
Merchant Back Office
Functional guides

Importing a file

  1. In your Merchant Back Office, go to the following menu: Management > Payment orders.
  2. Click Import, then Payment orders.

  3. Select the shop with which you wish to create the payment order.
  4. Two actions are available:
    • Control file format.

      This option allows to control the structure and the file content.

      In case of error, a report appears indicating the detected error and the line that contains it.

      If the file is valid, a new window will prompt you to import the file.

    • Import a file.

      This option allows to control the structure and the file content and then create payment orders based on the file content.

      In case of error, a report appears indicating the detected error and the line that contains it.

      If the file is valid, a confirmation message is displayed. If you confirm the import, the payment orders are created and the e-mails sent automatically.

 

The file size is limited to 1024 ko and 2000 line. Beyond 2000 records, it is recommended to generate several files.

The tables below present the different types of errors related to sms payment orders.

  • Errors in the Header record line
    Error message Description
    Incorrect header The first line of the file must be presented as follows "version;shopId;MODE;CHANNEL".
    Incorrect file version number The first field of the header must be set to "02".
    Incorrect shop number The Shop ID must contain 8 digits and must correspond to the Shop selected for the file import.
    Incorrect mode Two possible values: "TEST" or "PRODUCTION".

    Via the test “TEST payment orders” menu you cannot send the value.PRODUCTION.

    Via the “Payment orders” menu you cannot send the TEST value.

    Incorrect channel The channel must be set to "ALL”.
  • Errors in the Detail record line
    Error message Description
    Wrong number of parameters This message is returned in the following cases:
    • The line is empty
    • One or several parameters are missing from the line
    • There is one or several extra parameters on the line
    Incorrect channel Possible values are:
    • MAIL
    • SMS
    • URL
    • INVOICE
    Invalid action Possible values are:
    • PAYMENT
    • REGISTER
    • REGISTER_PAY
    • ASK_REGISTER_PAY
    Invalid action for the data collection form Only the PAYMENT value is accepted if you wish to use the date collection form (Position 13 in the fiile).
    Missing phone number The phone number is mandatory for the SMS channel.
    Missing e-mail The e-mail address is required for the channelMAILor if the action is REGISTER,REGISTER_PAYorASK_REGISTER_PAY.
    Missing amount The amount cannot be sent empty.
    Invalid amount The amount must be higher than 0 and must be expressed in the smallest unit of the currency.
    Invalid amount for actionREGISTER The amount must be equal to 0 in the case of recording a payment method without payment.
    Missing currency The currency cannot be sent empty.
    Incorrect Currency The transmitted value must correspond to the ISO 4217 code (numeric code) of the company currency.
    Invalid e-mail The transmitted e-mail address does not match the expected format.
    Invalid validation mode Possible values: 0 or 1.
    Invalid expiry date Cannot be before the current date and may not exceed 90 days.
    Invalid VAT rate The transmitted VAT rate does not match the expected format.
    Invalid 3DS preference The possible values are:
    • "FRICTIONLESS"
    • "NO_PREFERENCE"
    • "CHALLENGE_REQUESTED"
    • "CHALLENGE_MANDATE"

© 2025 {'|'} All rights reserved to Scellius
25.18-1.11