Be notified in case of fraud risk

Use case: The action of a risk rule is Raise an alert. You want to receive a specific e-mail as soon as a verification process detects risk of fraud.

To create the associated notification rule:

In your Merchant Back Office, go to the following menu: Settings > Notification rules.
Click Create a rule in the bottom left corner of the screen.
Select Advanced notification.
Select the notification type: E-mail sent to the merchant.
Click Next.
Check the triggering events depending on your needs.
Example: Payment acceptance and Alias creation.
In the Rule conditions section, click Add.
In the Variable column, select Informative risk assessment.
Select the equal to operator.
Select the Failed value.
Click Next.
Enter the Rule reference.
Enter the e-mail address to notify.
Select the fields to be included in the e-mail.
By default, the risk assessment details are already included.
Go to E-mail settings.
By default, the message subject is the same as the payment confirmation e-mail. It is recommended to modify the subject of the e-mail to easily identify these alert e-mails.

For example, add “Fraud risk -” or “Transaction to be validated -” at the beginning of the subject line.
Once the configuration is complete, click Create.

When the Receive an alert action is triggered, you receive an e-mail containing details of the transaction and risk assessment:

Categories

Tags

Be notified in case of fraud risk