Editing the user account

This action is performed by a user authorized to manage user accounts. To know more about granting this permission, contact the E-Banking Merchant Support Service.

An account can be modified by a user with rights to change names, statuses and user rights (for example, access to one or several shops).

1. Search for the user account to modify. See: Search for a user).
2. Select the user to display their account details.
   
3. Edit the desired field(s).
   • Username

     This username is associated with a password.

     When it is modified, the user receives another initial login e-mail. The user can keep their existing password for signing in

   • Title
   • First name
   • Last name
   • Timezone selected from the list
   • E-mail

     When the e-mail address is changed, the new address is immediately taken into account. To confirm that this modification is voluntary, the user receives a notification sent to their former e-mail address displaying the former and the new address.

   • Language
     The selected language if the default language set for the exchanges on your account (e.g. e-mail).
   • Phone number(s)

     It is recommended to enter a cell phone number. Your company’s security code is sent to this number and the user needs it for logging in for the first time.

   • Read only

     If the box is selected, the user is only able to view the details of the companies and/or shops that they can access. The user cannot edit anything.

   • User permissions
     You can add or delete user permissions just like when you create a user. See: Creating a user.

     • Add or remove a shop.
     • Check or uncheck the boxes with the permissions that you wish to associate with the user.
4. Click Save.