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error 10158 - Error 10158 - MISSING_EXTRA_ID

In PRODUCTION mode, if your Buyer gets an error message such as:

An error occurred during the payment request, please make sure that the posted parameters match the ones specified in the documentation.

It becomes impossible to make the payment and the transaction is definitively lost.

You will receive an e-mail notification containing the form that the gateway was unable to process and the value of the invalid field.

We invite you to check the following reason(s) to resolve the issue:

Your Ceridian MID configuration is incorrect.

You have requested the creation of payment on the Ceridian network. However, the Routing ID field is missing in the configuration of your MID.

To resolve the issue:
  • Contact the E-Banking Merchant Support Service to transmit the missing elements.
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