• France
status page
demonstrations
assistance
FAQContact support
Search
Categories
Tags
English
French
English
Homepage
Use cases
Create a payment
Create an installment payment
Create a multi-card (split) payment
Create a payment by Alias (Token)
Create a payment link
Create a recurring payment
Manage subscriptions
Manage your transactions (refund, cancel...)
Analyze your reports
API docs
Embedded Form
REST API
Hosted payment
Mobile payment
File exchange
Snippets
Payment methods
Plugins
Guides
Merchant Back Office
Functional guides

error 10160 - Error 10160 - MID_NOT_ACTIVE

In PRODUCTION mode, if your buyer gets an error message such as:

An error occurred during the payment request, please make sure that the posted parameters match the ones specified in the documentation.

It becomes impossible to make the payment and the transaction is definitively lost.

You will receive an e-mail notification containing the form that the gateway was unable to process and the value of the invalid field.

Your Nequi contract is not yet active in production.

You have requested the creation of a production Nequi payment (vads_ctx_mode set to PRODUCTION).

However, your Nequi contract is not yet active in production.

  1. If you have not yet obtained your production keys from Nequi, you cannot accept production payments.

    Modify your payment form and set the vads_ctx_mode field to TEST.

  2. If you have production keys provided by Nequi, go to your Merchant Back Office and open your Nequi contract details (Settings > Company > Merchant IDs tab).

    Enter your production keys and click Save.

    In the end, click Check the contract status.

© 2025 {'|'} All rights reserved to Scellius
25.22-1.11