Setting up the notification for validating SEPA files sent to the bank
The payment gateway can systematically notify the merchant when a SEPA Debit/Credit Transfer order file is sent to its bank.
The purpose of this notification is to inform the merchant that he or she must validate the transfer file via his or her bank in order to receive the money. The merchant must first get in touch with his or her bank to know more about the validation process.
To send the notification:
- Setting up the SMS notification
- Select the SMS sent to the merchant tab.
- Right click on SMS delivery confirmation of a direct debit/credit transfer file.
- Select Manage the rule.The Management of the rule dialog box appears.
- Enter the phone number to notify in the Settings tab.
- Click Save.
- Setting up the e-mail notification
- Select the E-mail sent to the merchant tab.
- Right-click E-mail delivery confirmation of a direct debit/credit transfer file.
- Select Manage the rule.The Management of the rule dialog box appears.
- Enter the e-mail address to notify in the Settings tab.
We recommend to enter a generic e-mail address rather than a personal address to ensure that in the event of the recipient’s absence, the files will still be validated.
- Click Save.
Note:
These labels and the content of these messages can be customized.
The names of variables are provided for information purposes. You must comply with the naming conventions if you wish to use them.