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Merchant Back Office
Functional guides

Testing your domain name via the Merchant Back Office

  1. Sign in to your Merchant Back Office:
  2. Go to Settings > Company > Merchant IDs.
  3. Select your Apple Pay MID.
  4. In the Domaines proposant l'intégration Apple Pay section, enter the domain name registered with Apple and click Check.

In the event of an error, see the table below and correct any detected anomalies.

Verification file not found
  • Check that the file is present in the .well-known directory.
  • Check that the file is accessible without access rights restrictions.
  • Check that the contents of the file have not been altered and match those supplied by Apple.
The domain name is not registered for this Merchant ID (MID)
  • You must add and verify your domain name via your Apple account.
No contract found with Apple
  • Make sure that the Merchant ID Apple Pay is correct and that it exists in your Apple account.
The certificate has expired or has been revoked
  • You need to renew both certificates using the CSR files. See the documentation to request certificate signatures.
Action not authorized
  • Make sure you are using the correct Merchant ID Apple Pay.
  • Make sure that the used certificates are the ones delivered for this Merchant ID Apple Pay.
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