Amendments to the SEPA direct debit mandate
In case the data that constitutes the SEPA mandate changes, the standard provides for the creation of amendments. This process allows to modify the information without interfering with the recurrence sequence or the need for a new mandate signature.
The following information results in amendments:
- Creditor:
- Modification of the UMR (Unique Mandate Reference)
- Modification of the ICS (SEPA Creditor Identifier)
- Modification of the legal name
- Debtor:
- Modification of banking details (BIC, IBAN)
The ICS or the legal name can only be modified upon request sent to the customer service.
Other information can be edited by the Merchant (see chapter Updating a recurring mandate).
The changes will appear in your Merchant Back Office:
- Display the list of tokens in Management > Recurring payments > Token tab.
- Double-click the desired transaction to view the Token details.
- In the Details tab, click See the list of amendments.