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Creating a recurring payment via the Merchant Back Office

If the mandate already exists (e.g. you have imported an existing mandate), you can create recurring payments via the Merchant Back Office.

In the Back Office:
  • A direct debit mandate is represented by a token.
  • Recurring payments can only be created with recurring mandates that have not been canceled.
  • The Type column allows you to identify one-off and recurring mandates.

  1. Via Management > Recurring payments menu, search for the mandate to update.
    You can search for a mandate using the unique mandate reference, the e-mail address or the name of the debtor.
    You can use the search term Payment method by selecting the value SEPA Direct Debit.
  2. Right-click the mandate.
  3. Click Create a recurring payment.
  4. Select the shop.
  5. Select the Validation mode (Automatic or Manual).
  6. Click Next.
  7. Specify the effective date (or the start date of the recurring payment).
    The start date must be at least 14 days after the current date.
  8. Enter the fixed amount and the currency of the recurring payment.
    It is possible to define additional optional parameters (Initial amount if it is different from the fixed amount and the number of installments with the initial amount).
  9. Click Next.
  10. Specify the recurrence rule in Simple mode or in Advanced mode.
    Check the box Manual edition of the rule if you wish to enable the advanced mode and specify the desired recurrence rule.

    The rule must respect the iCalendar (Internet Calendar) specification, described in the RFC5545 (see http://tools.ietf.org/html/rfc5545).

    Example of the rule in advanced mode: RRULE:FREQ=YEARLY;BYMONTHDAY=-1;BYMONTH=1,4,7,10;UNTIL=20221231

  11. Click Next to display the summary of the recurring payment.
  12. Click Create to complete the process.
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