Customizing the direct debit motive
This information is visible:
- on the debtor’s account statement,
- on the creditor’s remittance slip.
By default, the debit motive is populated as follows:
<Shop ID> <Company name> <ICS> <UMR>.
The maximum length for the debit motive is 140 characters.
The accepted characters are defined by the ISO 20022 standard.
The personalization of the debit motive consists in modifying the way this information is presented using the following data:
- Shop reference;
- Company name;
- RUM;
- ICS;
- Order ID;
- A prefix or a string of characters. This piece of data is non-variable.
The merchant can choose the details and their display order.
If the customization chosen by the merchant results in an empty value, then the default valuation will be applied.
To respect the maximum length, the following data can be truncated:
- Order ID;
- Company name;
- Shop reference
Any request for customization of the direct debit motive must be sent to the technical support.