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Functioning of signatures

  • Signature by SMS

    By default, mandates are signed by entering a code received by SMS.

    This signature mode is automatically applied if none of the following 2 options is checked: "Signature by e-mail" or "Signature using a checkbox". In any case, these two signature modes should not be activated at the same time. It's either one or the other.

    In case of problems, contact the E-Banking Merchant Support Service.

  • Signature by e-mail

    The mandate is signed via a code received by e-mail.

    It is possible to disable the mandate signature by SMS or by e-mail. For this, please contact the E-Banking Merchant Support Service.

  • Signature using a checkbox

    The mandate is signed by ticking the checkbox “By checking this box, you agree that you have read and understood the details of this mandate and that you append your signature to it”.

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